Last updated: March 31, 2025
This Privacy Policy describes how BUENCIA (“the Site”, “we”, “us”, or “our”) collects, uses, and shares your personal data when you visit buencia-germania.myshopify.com (the “Site”), use our services, make a purchase, or otherwise interact with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any additional steps required by law.
How We Collect and Use Your Personal Data
To provide the Services, we collect the types of personal data described below. The information we collect and use depends on how you interact with us.
In addition to the specific purposes listed below, we may use your personal data to communicate with you, provide or improve the Services, comply with applicable laws, enforce our terms, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Data Do We Collect?
The type of personal data we collect depends on how you interact with the Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you.
Information You Provide Directly
You may provide us with the following personal data when using the Services:
• Contact Information – such as your name, address, phone number, and email address.
• Order Information – such as billing address, shipping address, payment confirmation, email address, and phone number.
• Account Information – such as username, password, security questions, and other information used for account security.
• Customer Support Information – such as messages or details you provide when communicating with us.
Some features of the Services may require you to provide certain information. If you choose not to provide it, you may be unable to use those features.
Information We Collect Automatically
We may automatically collect certain information about your interactions with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device information, browser data, IP address, network details, and interactions with the Site.
Information We Receive from Third Parties
We may receive information about you from third parties, including:
• Service providers supporting our Site and Services, such as Shopify.
• Payment processors who collect payment details to process your orders and fulfill your purchases.
• Third-party tracking technologies such as pixels, SDKs, cookies, or similar tools to measure interactions with emails, ads, and site activity.
How We Use Your Personal Data
• Providing Products and Services. We use your personal data to process payments, fulfill orders, send notifications about your account or transactions, manage your account, organize shipping, and handle returns and exchanges. Shopify may also process some data according to its own Privacy Policy.
• Marketing and Advertising. We may use your information to send marketing messages by email, SMS, or post, and to show relevant ads on our Site or elsewhere.
• Security and Fraud Prevention. We use your data to detect, investigate, or prevent fraud or other malicious activities.
• Communication and Service Improvement. We use your data to respond to your inquiries, offer customer support, and improve our Services.
Cookies
We use cookies to operate and enhance the Site, store preferences, analyze usage, and personalize content and advertising. Details about Shopify’s cookies can be found at https://www.shopify.com/legal/cookies.
You may choose to block or delete cookies, but doing so may affect the functionality of the Services.
How We Share Your Personal Data
We may share your data under the following circumstances:
• With service providers acting on our behalf (e.g., IT providers, payment processors, analytics services, customer support partners, shipping partners).
• With business and marketing partners who may use your data according to their own privacy policies.
• With your consent, for example when integrating social media features or third-party tools.
• With our affiliates or within our corporate group.
• In connection with business transactions such as mergers, acquisitions, or legal proceedings.
• When required by law, such as responding to subpoenas or regulatory requests.
We share the following categories of personal data:
• Identifiers (contact details, account information)
• Commercial information (order history, support information)
• Internet activity (usage data)
• Geolocation data (IP-based location)
User-Generated Content
If you choose to submit reviews or other content publicly, your information becomes publicly accessible. We cannot control how others use such information.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. You should review the privacy policies of any third-party sites you visit.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us to request deletion.
Security and Data Retention
No security system is perfect, and we cannot guarantee absolute security. Do not send sensitive information through unsecured channels.
We retain your data as long as necessary to provide services, comply with legal requirements, resolve disputes, or enforce agreements.
Your Rights
Depending on where you live, you may have rights such as:
• Right to access the data we hold about you
• Right to deletion
• Right to correction
• Right to data portability
• Right to opt out of sale or sharing of data
• Right to restrict processing
• Right to withdraw consent
• Right to appeal decisions
• Right to manage communication preferences
We may need to verify your identity before processing your request.
Complaints
If you have concerns about how we process your data, please contact us. You may also file a complaint with your local data protection authority.
International Users
Your data may be transferred and stored outside your country. When transferring data outside Europe, we rely on approved mechanisms such as Standard Contractual Clauses unless the destination country is recognized as adequate.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
contact@buencia.us
Unless otherwise stated, BUENCIA is the controller responsible for your personal data.
